not happy? we'll redo it
Přísečná near Český Krumlov · 25 min from Č. Budějovice · Free consultation
what's involved
Framing is a decision for years — and choosing blindly from a small sample on a screen is hard. So we keep a simple guarantee: if you're not happy with the finished frame, we'll redo it. At no extra cost, until you are. It's not a line in the footer — it's how we work. You look the frame over calmly at handover, and if something isn't right, say so. We'll adjust the moulding, the mat and the glass until the piece looks the way it should. The goal is for you to leave with a frame you like — not just with a finished order.
what you get
We redo it for free
Moulding, mat or glass not right? We redo it at no extra cost, until you're happy. That's the whole guarantee — no asterisks.
Inspection at handover
You look the frame over in person before you take it. Anything that doesn't sit right, we sort out on the spot.
A personal fix, not a form
No call centres. You deal directly with Marek, who made the frame — quickly and without paperwork.
No time pressure
You have time to decide and for any adjustment. Rushing has no place in the craft.
Materials you can rely on
Acid-free archival board, Tru Vue museum glass, reversible mounting. Quality certainty isn't just a word.
Clear on what it covers
The guarantee covers the framing work — choosing and cutting the moulding, the mat, the glass, the mounting. No small print.
how it works
At handover you look the frame over calmly — moulding, mat, glass and the overall impression.
If something isn't right, say so. No haggling, no fee.
We adjust or redo the part that doesn't suit you — until you're happy.
You leave with a frame you like. That's how it should be.
25 min from Budějovice
In Přísečná you'll find a choice of 1,000+ Larson-Juhl profiles, museum-grade standards and a personal, unhurried approach. The consultation is free.
questions and answers
What if I don't like the finished frame?
We redo it. We adjust the moulding, the mat or the glass — at no extra cost and until you're happy. The goal is for you to leave with a frame you love, not just a finished order.
Does the guarantee still apply after I take the frame home?
Yes. If you find at home that something isn't right, get in touch — we'll arrange an adjustment. The guarantee isn't tied only to the moment of handover.
Do you also refund money?
The guarantee is about redoing the frame until you're happy — not about refunds. Our goal isn't to cancel the order but to bring it to a form you're satisfied with.
What exactly does the guarantee cover?
The framing work — choosing and cutting the moulding, matting, glazing and mounting. It covers our work and materials, not the artwork you bring us.
frame with certainty
Free consultation · 25 min from Č. Budějovice · 1,000+ frame profiles
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